It is not a requirement because Lithuania is part of the European Union, therefore, working with us is easy. All you need is a company that is currently in operations in the US and have an Employer Identification Number (EIN).

You should pick up your container at the port under the Bill of Lading. You or your shipper must complete all the paperwork in advance and pay the port fees and customs duties. The goods in the container can be packed on racks or in bulk. Once the container is delivered to the place of destination, you will need the required personel and equipment such as a forklift or ramp for unloading.

There are two ways to deliver windows from debesto: CIF (Cost, Insurance, and Freight) port delivery, in which you arrange your transportation from the port to the construction site, or DAP (Delivered at Place) – more convenient, with delivery to the construction site for an additional $2,000. In either case, the shipowner/shipper will inform you when the ship arrives at the port, and you will arrange the day of unloading at the construction site. The time to return the container to dock in the case of DAP is a few hours, and in the case of CIF a few days.

Yes, we can send you such photos. Remember to formulate your request at the stage of preparing the pro forma invoice.

TThe total time from manufacture to delivery of the windows to the US port is on average 7-10 weeks depending on the destination port and delivery method (CIF Cost, Insurance and Freight or DAP Delivered at Place). Add to this the production time of the windows (several weeks). The maximum expected production time can be found on the pro forma invoice.

For shipping, we have 2 container sizes available: 20′ and 40′, which allows us to transport large windows. Safety of your goods is our priority. Thus, whenever possible we send massive constructions in parts in one container.

We usually choose air transport for the shipment. It is also possible to ship small windows this way. However, air transport has additional restrictions and a higher price than sea transport, so we usually recommend shipping by sea.

Pay a special attention to the applicable deadlines for collecting the goods from the harbour. If the container exceeds the free time at the port, then the port will charge according to its price list.

Yes, your shipment is 100% secure. We only work with certified forwarders who have third-party insurance for the goods being transported. During sea transport, all goods are insured. In case of damage to the goods, we will take care of the damage so that you receive your order as soon as possible.

We take care to pack your order securely. The goods in the container can be packed on racks or loose. If you wish to receive the photos of the packed products in the container, please let us know. Please, make sure to make the request before the pro forma invoice is issued.

Vindors takes care of export clearance in Europe. Import clearance in the USA is your responsibility. You can take care of it yourself or hire a customs agency that will take care of customs fees and tax, as well as arranging how the goods will be collected once they arrive at the harbour.

A regulation from US Customs and Border Protection requires you to inform Customs of what goods you will be transporting to the US by sea. You or your customs agent should send in the ISF notification at least 24 hours before the vessel departs. You will receive the necessary data from us so that you can enter the declaration into the US system.

The amount of customs duties depends on the currently applicable rate for the material in question. You can check the rates and deadlines at the relevant customs office in your state. You can also check the approximate cost on the Harmonised Tariff Schedule page.